FAQ

How do I get to the central office?

Tanzania, Dar es Salaam, Samora Avenue, Harbour View Tower, 4th Floor, Room 416

Can I speak by telephone directly with some of your specialists?

Our solutions design teams are regionally aligned while in possession of local knowledge. They work closely with our customers to get in depth understand of your needs and finding the optimal solution addressing these needs. Call +255 719 954 005 to speak to one of our representatives.

Do you offer sea transportation?

We can ship goods in our own containers, and offer a wide selection of transportation options backed up by the latest information systems. We have experience and expertise in providing a wide variety of transportation options, including third country shipping.

Can I pay with cash?

We accept cash, checks, Visa, and mobile payments. Payment is due in full at time of service.

Is there any refund policy if I am not satisfied?

We offer 100% satisfaction guarantee on all our products.

What do I do if I need to cancel shipment?

In order to cancel or reschedule shipment you must call Interworld Logistics during business hours (noon-8pm) or fill out an online form to cancel transportation with the center of community service. Please note that all messages left after 6PM will not be checked until the following day.

Do I need prior consultation?

Prior to each service your service provider will work with you through an in-depth consultation.

How can I track shipment?

You can track your package by requesting a link from our representative.